The OECD Digital Government Index 2023

Map of the OECD Digital Government Index 2023 (DGI), which evaluates the readiness of countries for a people-focused digital transformation in public services.

The six dimensions measured by in the DGI are:

1. Digital by Design: Integrating digital considerations from the ground up.
2. Data-Driven Public Sector: Harnessing data for informed decision-making.
3. Government as a Platform: Offering services facilitated by technology.
4. Open by Default: Ensuring transparency and accessibility.
5. User-Driven: Tailoring services to meet citizen needs.
6. Proactiveness: Anticipating public needs through digital means.

The map shows the individual dimension scores, as well as the overall composite score for each country is created based on evaluation of each of the six dimensions. The score, measured on a scale from 0 to 1, indicates the level of effort in establishing the foundations for a coherent and human-centered digital transformation of the public sector, with 1 representing the highest level of effort.

The top 5 performers in the 2023 Index were Korea, Denmark, the United Kingdom, Norway and Australia.

Top country in each of the six sub-indicies:

• Digital by Design: Australia
• Data-Driven Public Sector: Korea
• Government as a Platform: Korea
• Open by Default: Korea
• User-Driven: United Kingdom
• Proactiveness: Korea

Note that the DGI does not measure the actual digitization of services or user uptake, which the OECD notes are aspects which are measured by other international benchmarks.

Data are not available for Germany, Greece, Slovakia, Switzerland, and the United States.

The 2023 Index comprises 155 data points from 33 OECD member countries, 4 OECD accession countries and 1 OECD partner country collected in 2022. It covers data from the period between 01 January 2020 and 31 October 2022.

Read more about the index here.